Sinead Brennan
- Total activity 21
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 12
Activity overview
Latest activity by Sinead Brennan-
Sinead Brennan created an article,
test
test
-
Sinead Brennan created an article,
Testing article visibility
Testing to see if an article visibility changes after saving
-
Sinead Brennan created an article,
Big News! New Boulding Blocks merch coming soon!
(Insert witty article content regarding merch) may the force be with you
-
Sinead Brennan created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
Sinead Brennan created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
-
Sinead Brennan created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
-
Sinead Brennan created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Sinead Brennan created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
-
Sinead Brennan created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...